Account and personal data
Email support to start a deletion request. The message opens in your own email app; this website does not collect account details.
Start the request
Your metrolore identity is based on your verified phone, not an email address. You may start from any email address. Email alone does not prove account control; support will guide you to verify your own phone through the app or an approved secure verification step before deletion.
What happens next
Deleting an account does not itself request or issue an Apple or Google refund. Support will first verify control of the phone identity, then explain the effect on active outings and shared team records before asking you to confirm.
Support will identify any record that cannot be deleted immediately and why. This page does not promise an unapproved completion deadline or retention period.
help@metrolore.com is the visible public initiation path.
